Cancellation

All sales orders are final. However, you may choose to cancel your order for any reason after the order is submitted, subject to the following conditions.

If your order has not been shipped

We will refund you your purchase amount less an administration fee of $5.40 (incl GST) in Product Credit against your next order.

If your order has been shipped

If you have received a tracking number, your order has been shipped. We will refund you your purchase amount less a restocking fee of $10.80 (incl GST) in Product Credit against your next order..

Refund process after the order is cancelled

Your Product Credit will be processed within 5 working days. You will be informed by email that the refund process has been initiated. The Product Credit has an expiry of 12 months.

I want to add an item(s) to an earlier order I have submitted

If your order has not been shipped, we will gladly add the item(s) to your existing order, free of charge. Simply contact us with your instructions.

Partial Cancellations

We do not accept cancellations of selected items within an order. The order has to be cancelled (administration fee of $5.40 applicable) and a new order has to be made.

This Policy may be revised periodically and without prior notice to you to reflect changes in our business operations and practices.

Based on 1276 reviews
91%
(1167)
5%
(60)
2%
(23)
1%
(10)
1%
(16)
J
The Supplement Warehouse Pte Ltd
J.T. (Singapore, SG)

Item received and well packed.

W
The Supplement Warehouse Pte Ltd
Wong C.S. (Singapore, SG)
Syalox300+Plus

Have been using this product for past 6 years. Have been helpful to relief my aching knee.

P
The Supplement Warehouse Pte Ltd
PNG M.K. (Singapore, SG)

Friendly staff and reasonable price for all supplements.
No reason why don buy from them.
Cheers

E
The Supplement Warehouse Pte Ltd
Eugene (Singapore, SG)
MuscleTech Mass Tech Extreme 2000

Great product! Been using this since Apr this year. Up till now has put on 7kg. Need to use it together with proper meals.

A
The Supplement Warehouse Pte Ltd
A.S. (Singapore, SG)
Great produc

Odering of the goods and payment were smpoth and easy.

You getting what you paying for

Good products, brands and price

Applied Nutrition Critical Mass

Wanted to order mass gainer from tsw. Had issues with the free gift items so went down to the warehouse itself to settle the stuff. The salesperson was patient enough to help me out even though I reached closed to the closing hours. Thanks!! Plus got a good deal at the free BCAAs too. Even though close to expiry, it's free who am I to complain? 🤣

Awesome product and service

Love the taste and quality of product. And the service was very good too. Quick response to WhatsApp and very fast delivery. Well packed and delivered. Two thumbs up guys. 👍👍

Great product and proven formula

whatsapp was responsive and got item on a Saturday which was about 3 days for non express service.
pretty decent service for price.
nothing much to complain.

AllMax MUSCLEAA 30 Servings

Order is accurate and fast to be for self collection at pick location

SUPER SLOW AND POOR SERVICE

TOTAL DISSAPOINTED WITH THE DELIVERY SERVICES. IF I KNOW IT WILL BE THIS LONG, I SURELY WILL SELF-COLLECT IT. YET I RECEIVED EMAIL ASKING FOR FEEDBACK. TSW SERVICE HAS GONE DOWN. I WILL NOT RE-ORDER FROM THE SUPPLEMENT WAREHOUSE ANYMORE!!! "0" RATING

Great Buying experience

Whatsapp Contact is v responsive and the entire experience was awesome

Same great buying experience

The Subject title say it all. Great job.

Vitadapt

I have tried Vitadapt before and re ordered sonce its formula has sone energy and endurance components.

All time go to

TSW the all time go-to supplement store for all your basic gear and nutrition.
Keep up the good work

all max

satifactory

Good service

Fast and prompt delivery !

Good service and product

fast delivery

Vitadapt

Items were received promptly and in good condition.

Selfish

I asked for the date-of-expiry of an item before making a purchase online. Seller just replied “You can check on the product”. So seller just wants you to purchase product first & you can find out right after. Selfish. “0” star rating.

Our products are published online with expiry dates as shown in xMM/YY format on our web site, for the ease of customers' buying decision. We regret that we have not done enough for you.

Good service and product

Ordering was a breeze.
Payment was easy.
Delivery was prompt.
Thank you.

Very good protein

Good quality protein at reasonable price.

Delivery

Excellent service

TSW is excellent

Bought a couple of Nutrex Products.

Nutrex Outlift - This is da bomb! Great lifts! No crash, no itchy feelings. Much better than C4 Ultimate

Nutrex Black Intense - Great appetite suppresant. Dont feel hungry and curbs snacking feels. Haha

Collagen Power

This powdered collagen supplement with vitamin C is equally effective as compared to the previous capsule type. Will need more time to feel the full effects.